Immergo Privacy Policy
Last Revised: June 3, 2025
This Privacy Policy informs you about the personal data collected by Immergo (“we”, “us”, or “our”) when you engage with our services, how we store and use that information, and your rights regarding it.
We respect your privacy. We do not rent, sell, or share your personal information with third parties except as outlined in this policy or as necessary to provide our services.
We may revise this Privacy Policy from time to time. If you are a registered client, we may notify you of significant changes via email. Otherwise, we encourage you to check this page regularly for updates.
You have the right to access, modify, or delete your personal data at any time. To do so, please contact us directly or log into your account to update your information.
Immergo only collects personal data from clients who engage with us to use our streaming technology and services. This includes the following:
We do not collect personal or payment data from the end users of our clients’ platforms. Our systems are designed to support our clients’ streaming infrastructure and do not process or retain user-level data from their viewers or customers.
The contact data we collect is used to:
We do not collect payment data from you unless required for invoicing or contracting, in which case such transactions are processed securely via trusted third-party platforms. We retain your contact data only for as long as your account is active or as needed to fulfill our legal obligations.
We may collect anonymized, non-personally identifiable data about how visitors interact with our website, such as IP addresses, browser types, device information, referral URLs, and general usage trends. This helps us improve the quality and performance of our website and services.
Cookies may be used for session management and analytics. You may disable cookies through your browser settings, though some site features may be affected.
If you provide your email address to us, you may receive updates related to your account, product features, technical support, and service announcements.
You can opt out of marketing-related emails at any time by clicking the “unsubscribe” link in our communications or by contacting us directly. However, opting out may prevent you from receiving important updates or service alerts.
We use industry-standard SSL encryption and secure protocols to protect your data. While we employ advanced security measures, no digital system is completely immune to unauthorized access. We encourage you to use strong passwords and safeguard your credentials.
Our database and user access systems are protected by multiple layers of security. Passwords are encrypted before storage and cannot be retrieved in plain text—only reset.
You have the right to:
To exercise your rights, contact us at support-immergo@immergo.tv
If you have any questions or concerns about this Privacy Policy or how your data is managed, please contact us:
Email: support-immergo@immergo.tv
Website: https://immergo.tv
